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Category: CRM Outlook Client

CRM Outlook Client

Microsoft CRM 4.0 Outlook Buttons on the Office 2010 Ribbon

With the introduction of Microsoft CRM 4.0 Rollup 11 the Microsoft CRM 4.0 Outlook buttons now appear on the ribbon (before Rollup 11 they appeared on the Office 2010 add-ins menu).

Read the following extract from the Microsoft CRM 4.0 Rollup 11 KB article;

“The Microsoft Dynamics CRM buttons are displayed on the Add-ins tab. You expect the buttons to be displayed on the Microsoft Dynamics CRM ribbon or on the Home tab in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook 2010.”

Microsoft Outlook 2010 Beta with CRM 4.0 Client

Following installation of the Microsoft Office 2010 Beta software I thought I’d try installing the Microsoft CRM 4.0 Outlook Client.  Clearly my expectations were low in terms of the CRM Outlook client installing as Microsoft Office 2010 is still in beta release.  I was pleasantly surprised to see the installation work as per normal, no errors appeared and I have the standard CRM 4.0 icons available through the Add-Ins menu of the new Outlook 2010 Ribbon.  I installed using the CRM Outlook Client get latest updates options, and the recently released Microsoft CRM 4.0 Rollup 8 as part of the procedure so my tests use this as the baseline with Internet Explorer 8 on Windows 7 x64.   It’s early days but initial testing seems to confirm the CRM Outlook client is functioning as per normal.  I suspect Microsoft will be enhancing the CRM Outlook client to display the icons within the default view of the ribbon rather than forcing users to click on the Add-Ins menu. ...

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