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At Gapconsulting, we like to support customers in building their Customer Relationship Management strategy. Our customers have many ideas about the way in which they want to interact with their customers, and their customers have many different needs. 

So, whether you are thinking about creating a call centre, or just wanting to know exactly who your customers are, we can help.  

Our approach to strategic consulting is to work with you to really understand where your business currently stands. From this starting point, we can help you to formulate the plans to take you to where you want your business to be. These strategies are not always realised through IT solutions, sometimes cultural and business process change are necessary. However, we can ensure your strategies are realistic and achieve your business objectives.