Services - IT Services
Our IT Consulting caters for any size of business at any stage of the maturity curve. In other words, we can help you get there or we can help you stay there. Our objective for the small business is to become your IT Department, a true 'one-stop shop'. For the larger business we want to establish Gapconsulting as your IT partner to supplement your in-house teams and add real value with our specialist services and experience.
Step 1 Free Consultation - Asses current systems and requirements
You know your business and you will also recognise the necessity of developing and maintaining a robust IT infrastructure to support your business and the competitive advantage available through exploitation of technology. We address the complete scope of an IT solution, from the product you need, the people that will use it and the processes that make it effective. Our services are defined to allow you to maximise your relationship with Gapconsulting and concentrate on generating revenue and minimising cost for your business.
Business Application Selection & Development
Our consultants are highly experienced in legacy applications. They are also highly trained in Web technologies. This means we are well positioned to understand your needs and work with you to put the right solution in place for your business and your customers.
We have the skills and experience to be your internal IT department, available on demand, but at a fraction of the cost of a full time, internal capability. We worry about the infrastructure, training, recruitment, sickness and holiday cover. You worry about you're your products, market share, your customers. Talk to us about how we can offer you remote support, local support when required and how that translates into real value for your business.
IT projects aren't simple, even though they may appear so at the outset. Our Project Managers are highly trained and have been involved in some extremely complex engagements. They really understand how to structure a project and use the same rigour irrespective of the size. Let us manage your projects and take your pain…
Customer Contact & Relationship Management
If we asked you who's most important to your business, you'd probably have your customers at the top of your list.
This is the province of Contact Management and Customer Relationship Management. We have specialists in this area to help you understand and develop your strategy, select and implement solutions and get the most from your investment.
Let us spend some time reviewing your IT infrastructure & capability. Our experienced consultants use a simple but effective methodology to identify potential issues within your environment, e.g. security exposures, single points of failure or critical business resumption issues. They are very aware of the business opportunities available through exploiting the latest IT technologies and will be able to recommend how to can further competitive advantage or protect your existing investments. All in a language you'll understand…
Our consultants work to the IT Infrastructure Library guidelines to establish simple, robust and pragmatic processes to ensure that your IT solution is under control.
Any IT solution is only as good as the people who use it. Without the right training the end user will never adapt to technology; will never embrace the change and will never realise the return you expect on your investment.
We have experienced end user trainers who can work with you and your staff to develop customised training to address all your needs, win your staff over and give them the confidence to really exploit your technology investment.
If not, you could be in danger of missing the best deals or even worse, wasting your money.