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Gapconsulting often become involved in projects when customers have become disillusioned with their current Siebel integrator. Common reasons for customer dissatisfaction are:

High daily consultancy rates, and timescales that spiral out of control

Low or inappropriate Siebel knowledge levels, leading to poor development

A lack of Siebel specialist skills

Not being able to get the right consultants when you need them

Changes in the consultants onsite

The 'land and expand' tactics of big consultancies

An inability to be accountable and fix problems and issues.

At Gapconsulting, we have replaced other consultancies for all of these reasons and more. Most of these problems have the same end result - they cost customers more time and money.

We work hard to remain price competitive whilst employing consultants with excellent skills and experience. We can respond to customer needs because of the size of our Siebel practice and we believe in consistency; not moving consultants in and out of projects.

We believe that customers want a Siebel integrator they can trust, and who respects their cultural values. At Gapconsulting, we have dedicated customer Account Managers and Engagement Managers who are committed to building successful relationships.  We monitor customer relationships and initiate customer feedback to continually improve our services based on our customer's needs.

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