Contact Us Now - Call us on

Microsoft Dynamics CRM



About Us

Find Us

We aim to answer all your licensing questions

Microsoft Dynamics CRM 4.0 - flexibility and choice for your business

What licence options are available?

Microsoft Dynamics CRM 4.0 offers the most flexible licensing model yet. With the emphasis on flexibility and choice, you can buy your licences to suit your user needs.

  • Full user licence providing read/write access
  • Limited use user licence providing read-only access
  • Additive user licence for those upgrading read-only users to full access

Microsoft Dynamics CRM 4.0 is licensed on a per user or per device basis. This means for businesses where multiple users access a single machine e.g. within a call centre, one device licence is required per machine.

We can advise you on the correct licensing for your business, so please Contact Us for more information.

How many licences will you need?

As described above, Microsoft Dynamics CRM 4.0 is licensed on a per user or device basis, and the application runs from your server or servers, depending on your infrastructure architecture. Your server, or servers, will need to be licensed as well as a licence for each person or device using the system.

If you have users who require read-only access to you CRM solution, they will use a limited access user licence. If you subsequently decide your read-only users need full read/write access, you can upgrade their limited access licences using an additive user licence.

If you want to share your Microsoft Dynamics CRM solution with a wider audience, e.g. your customers, you may require a Connector to provide you with a portal solution.

Microsoft Dynamics CRM 4.0 is designed to provide you with the flexibility to licence the exact needs of your users, and to respond to future changes in your user and customer base. You can combine full access and read-only users as well as per user or per device licences, the choice is yours...

Please Contact Us to investigate your user licence needs.

Are you entitled to a discount on your licences?

Possibly. Microsoft offer substantial discounts for certain groups of users, for example, registered charities and educational groups. Contact Gap Consulting for more information, or to see if you may qualify.

How do I purchase Microsoft Dynamics CRM 4.0 licences?

Microsoft Dynamics CRM 4.0 licences are available for you to purchase via a Microsoft Partner, such as Gap Consulting. Microsoft Dynamics CRM 4.0 is a Business Solution, so cannot be bought ‘off the shelf’ like some other Microsoft products. Knowledge and experience are required to install and deploy the solution, hence it’s availability through Partner businesses. Gap Consulting would always recommend using a Microsoft Partner who has specific experience in deploying Microsoft Dynamics CRM 4.0, as opposed to a Microsoft Partner experienced in another Microsoft product or field.

How much does Microsoft Dynamics CRM 4.0 cost?

Contact Gap Consulting for up to date pricing information for your business.

How long does Microsoft Dynamics CRM 4.0 take to deploy?

This really depends on the complexity of the project itself. Customers using Microsoft Dynamics CRM can be up and running in as little as 10 days. Projects that require more development time obviously take longer, however, Microsoft Dynamics CRM 4.0 can be developed rapidly, decreasing time and cost for the Customer.

How do I upgrade from Microsoft Dynamics CRM 3.0 to 4.0?

Contact Gap Consulting and we will point you in the right direction.

Hate CRM?