Businesses deal with an enormous number of individuals and other parties every day, and yet many companies only use a relationship management (CRM) tool for managing their end customers. However, the functionality of CRM can be applied to many other applications and this is what xRM offers: extended relationship management that can help you manage your relations with partners, employees or anyone else.
Extending the capability of CRM
Here at GAP we help our customers address their diverse information management challenges with innovative xRM solutions, built on the functionality of the CRM platform.
The benefits of xRM include:
- It is a tailor made solutions package designed to suit your unique business needs.
- Building on your CRM platform gives you greater return on investment and ensures systems are fully integrated.
- The more you can layer onto the platform the more valuable it becomes, consolidating existing applications and preventing the need for buying individual business applications.
- xRM can deliver: a single view of business information, organisational reporting and data manipulation, strong activity management, business process automation, secure data handling and the ability to access Microsoft Dynamics CRM.
Put simply, Gap has the toolset and capability to implement solutions that extend CRM functionality across your organisation, to provide the very best benefits and ROI.
Our solutions include the Manager Suite which encompasses:
- Event Manager
- HR Manager
- Project Manager
- Training Manager
- IT Manager
We also provide the following cloud-based and off-the-shelf solutions:
- Cloud Essentials
Contact Gap Consulting today to find out how we can help you make your data sing