Dynamics CRM Support

For a company relying on Dynamics CRM as a core part of their business, ensuring the ongoing integrity and functionality of your system is vital. Issues have a knock on effect in other areas of the organization at the cost of time and money.

Gap Consulting offers comprehensive support with the aim of minimizing the impact of these issues and ensuring that you remain 100% operational. Through the establishment of long term relationships with both new and existing clients we look to go the extra mile and improve your systems to provide you with an on-going competitive advantage

Support from the experts

Our support package is flexible and extensive, but highlights of the standard service include:

  • Multi-channel support (including GAP’s specifically developed portal)
  • Pre-agreed, rapid response times
  • Gold partner access to Microsoft resources
  • Multi-environment support
  • Bespoke monthly case report and update newsletter 
  • Change advisory support
  • Extendable hours.

The Benefits

    As a result of this support, customers can expect to enjoy numerous benefits, including:

    • Confidence that your CRM system is working properly
    • Fast response times to keep you operational
    • Dedicated and certified support engineers on hand
    • Access to CRM specialists when needed
    • Notification of all Microsoft fixes and updates
    • Early identification and resolution of issues
    • Easy incident management
    • GAP Account Manager and monthly reports keep you in control

    Download the CRM Support PDF to find out more

    Dynamics CRM support

    "The relationship with Gap is very practical and flexible; we’ve always been able to get the support and answers that we’ve sought."
    Martin Ferry, Head of Development, Prince's Trust