CRM for Charities and Not-for-Profits

Not-for-profit organisations are generally complex, multi-channel, geographically oriented businesses with large numbers of workers, volunteers and funders to manage. They’re both financially driven and challenged, and need to demonstrate targeted outcomes and value for money.

Not-for-profit organisations often grow organically without a central solution, and processes fall out of control as a result of disparate IT applications.

The Gap Not-for-Profit solution

Gap Consulting’s Not-for-Profit proposition, based on Microsoft Dynamics CRM, provides a flexible and secure platform for managing relationships.

With Gap, charities are able to transform their application architecture and build their processes in a single controlled environment which enables the data and reporting for those outcomes.

The Benefits

  • Full visibility of all relationships ensures effective management and auditability
  • Peace of mind that relationships with customers, sponsors and funders are protected and nurtured
  • Confidence in confidentiality with complete system security and compliance
  • Complete control and co-ordination overall marketing and event activities required to attract, manage and control funding.

"Working with Gap Consulting, we felt like we were there only customer. Their communications were clear and timely and culturally we were well aligned."
Joe Pumphrey, Project Manager, Mencap