News and Whitepapers from Gap Consulting...

From the monthly archives: May 2013

We are pleased to present below all posts archived in 'May 2013'. If you still can't find what you are looking for, try using the search box.

BBC HR Direct celebrates one million HR transactions

Congratulations to the BBC HR Direct Belfast team who in February celebrated the fantastic milestone of processing one million HR transactions for the BBC since introducing the new CRM system.  The award-winning BBC HR Direct service which went live in March 2006 operates out of the HR Shared Service Centre in Belfast and delivers a full recruitment, HR and contracting service to the BBC. Hugh Philips from the Casual Contracts team processed HR transaction number 1,000,000 through the HR Direct CRM sy ...

Read the rest of entry »

Microsoft Dynamics CRM Aquisitions

Microsoft has recently made two very interesting product acquisitions which strengthen the Microsoft Dynamics CRM proposition. Firstly, Marketing Pilot, an advanced marketing application for the Enterprise, and NetBreeze, a social media analytics platform which supports multiple social channels. These exciting acquisitions raise Microsoft Dynamics CRM above the competition.  Both are best of breed, specialist applications and NetBreeze will shortly become an integral part of the Microsoft D ...

Read the rest of entry »