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New CRM Online Pricing

Microsoft has announced a price reduction to their Microsoft Dynamics CRM Online service, applicable from December 1st 2012.

Social CRM and Cross Browser Support High on the Agenda

Microsoft’s December 2012 Service Update for Microsoft Dynamics CRM will deliver new application capabilities with pre-built sales and service business processes including lead, opportunity and case management. It will also deliver extended complex sales management through improved team selling models and enhanced stakeholder and competitor tracking.