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Posts Tagged 'xrm'

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Customer Success using xRM

Following on from the last blog about xRM I wanted to talk about our customer successes using xRM.

Gap Consulting’s projects are typically centred far more on exploiting the xRM Framework than deploying the core CRM application. It fascinates me to note the variety of line of business applications we have built with our customers, which includes solutions for:

What is xRM?

One of the most interesting parts of my job is talking to customers about their business challenges, and how they need line of business applications to solve specific problems. In some cases they may have already invested in Microsoft Dynamics CRM in its more traditional or perhaps familiar capacity for sales, service and marketing support, or we may be having a higher level discussion to establish where it may fit within their organisation’s business systems strategy.