• New Partnership Supports Thomson Reuters 3E Business Development Clients with Leading CRM Offering

    Gap Consulting is pleased to announce the launch of a new Partnership with Thomson Reuters Elite, part of the Legal business of Thomson Reuters. In addition to its current programme of consulting and support, Gap Consulting will be providing services to clients of 3E Business Development (formerly Business Development Premier), part of the 3E Enterprise Business Management Solution.

    Continue reading…

  • Driving increased client centricity in Not-for-Profit organisations

    Webinar - Monday 18th December 15:00-15:45 GMT

    Join Stuart McSkimming, Head of IT, from Gap's customer Shelter for a webinar on how this commercially savvy Not-for-Profit organisation became an early adopter of Dynamics 365 Customer Engagement to achieve its productivity targets and strategic goals. Stuart discusses how they’re using the platform to manage their clients from initial contact, through advice and support services, to full legal representation.

    Continue reading…

  • Any spare change please…?

    I was going through Crewe railway station the other day…(one of my more glamorous regular hangouts!), and noticed several collectors for a well-known national charity with their cash collection buckets on the station hall.

    Now ordinarily I would be happy to put my hand in my pocket, but on this occasion, I didn’t have any coins, nor did I have a note that was realistic for the collection – they don’t give change, and I had a train to catch, so the opportunity was gone.

    How many times do similar circumstances occur, for example similar collections at the local supermarket? With the emergence of the cashless society, and contactless cards, how many people routinely carry coins?

    Continue reading…

  • Collaboration: The value of the whole is more than the sum of the parts

    The words ‘collaboration’ and ‘collaborate’ are frequently listed amongst the benefits and functionality of modern IT applications and solutions. It is common-place to see phrases such as “enable close collaboration between your employees” and “Increase internal collaboration” associated with a myriad of products and methodologies designed to help us work more closely with our colleagues at a time when our physical locations are becoming ever more disparate.

    Continue reading…

  • A guide to an efficient and realistic CRM procurement process

    Recently, I sat in an audience of CRM customers who were being presented to by their peers at a user group. AS a CRM Partner, it’s always fascinating to find out what customers think, especially in a competitor’s deployment.

    Continue reading…

  • It’s an ever changing world!

    Digital Transformation…the 4th industrial revolution…the cloud…machine learning…artificial intelligence…change, change, change and more change!

    We (nearly) all recognise that we live in a phenomenally fast-moving world both professionally and socially. From Gap Consulting’s perspective, it’s really interesting to speculate how our life as a Microsoft partner will evolve over the next few years.

    Continue reading…

  • Gap Consulting recognised as a Finalist for 2017 Microsoft Cloud for Global Good - Technology for Good Award

    Gap Consulting today announced it has been named a finalist in the 2017 Microsoft Cloud for Global Good - Technology for Good Award. The company was honoured among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. 

    “Against so much global competition, we’re thrilled to be a finalist for this significant award, featuring our Dynamics 365 solution for Smart Works,” highlights Andy Dudley, MD Gap Consulting. “It’s a fantastic, positive story, and further demonstrates our capability to deliver successful and innovative Dynamics 365 projects working within the Not for Profit sector.”

    Awards were presented in several categories, with winners chosen from a set of more than 2,800 entrants from 115 countries worldwide. Gap was recognised for providing outstanding solutions and services in the Cloud for Global Good - Technology for Good Award category.

    “Smart Works now supports more women in need on their road to successful employment and the Microsoft Dynamics 365 solution built by Gap Consulting has maximised outreach and enabled social benefit,” says “Rosemary Ashworth, UK Head of Operations at Smart Works. “This achievement is a great recognition on the success of the project.”

    “The outstanding innovation and expertise the Microsoft partner community continues to provide is demonstrated by this year’s award winners,” said Ron Huddleston Corporate Vice President, One Commercial Partner, Microsoft Corp. “We applaud Gap Consulting on achieving finalist for the 2017 Microsoft Cloud for Global Good - Technology for Good Award” 

    The Microsoft Partner of the Year Awards recognise Microsoft partners that have developed and delivered exceptional Microsoft-based solutions during the past year. 

  • Dressed for Success – Smart Works and the Microsoft intelligent cloud

    We’re really excited about our entry for this year’s Microsoft Partner of the Year entry, which features our Dynamics 365 solution for Smart Works.

    Whilst the category for our entry doesn’t exactly slip of the tongue - Cloud for Global Good – Technology for Good Award, it’s a fantastic story, and builds further on our success with the Not for Profit sector. Previously we were runners up with our programme for Shelter; we have a great set of active clients from the sector, and really exciting projects are underway with Girlguiding and The Scouts Association, plus more incepting in the next few weeks.

    Smart Works and Gap

    Continue reading…

  • Gap Consulting approved as G-Cloud 9 Supplier for Public Sector

    Microsoft Dynamics 365 specialist Gap Consulting today announced it has been selected as a G-Cloud 9 supplier for 2017. The G-Cloud 9 Framework supports the Government’s policy to centrally manage the procurement of common goods and services through an integrated commercial function.

    Continue reading…

  • Microsoft expands UK cloud offering with Dynamics 365 launch

    Microsoft has expanded its cloud offering in the UK with the launch of Dynamics 365, helping customers digitally transform their business securely and efficiently.

    Joining Microsoft Azure and Office 365, Dynamics 365 enables companies and organisations to work seamlessly to become more productive, gain new insights into their operations and create greater personalised experiences for customers.

    With the service now generally available from multiple UK sites, customers can benefit from Microsoft’s Trusted Cloud principles of security, privacy, compliance and transparency, while meeting the unique data and regulatory needs in this region.

    The move ensures Microsoft is the first global cloud provider to offer a complete cloud from data centres in the UK.

    Continue reading…