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Service Suite Solution for Microsoft Dynamics CRM

The Gap Consulting Service Suite Solution has been created in reponse to our Service customer's needs. Whilst Microsoft Dynamics CRM provides comprehensive Case Management, our Service Suite solution focuses on specific Service-related business processes.

Powerful, advanced Service Modules that respond to business process needs
By providing enhanced Service Management functionality with Microsoft Dynamics CRM, you can:
  • Replace applications which only manage a single process
  • Optimise your use of your single source of customer data
  • Utilise industry best practice
  • Effectively manage more complex service processes
  • Maintain your Microsoft strategy

The Service Suite Solution is provided as a set of modules to allow you to create your ideal Microsoft Dynamics CRM solution. Modules include Help Desk, Facilities Management, repairs and Maintenance, Donations, Memberships, Field Service and Service Desk.

If you would like to know more about the Service Suite Solution, please Contact Us and we can send you more information.


New Development Partners!

We are always looking for development partners who have interesting Service modules they would like to develop. If you have a idea that you would like to pursue, please email Emma Bannister at

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