Gap Consulting News

Microsoft Press Release re Microsoft Dynamics CRM 2011

Microsoft Releases Global Beta of Next-Generation CRM Product

Discover the Power of Productivity with the new Microsoft Dynamics CRM 2011 beta release for cloud-based and on-premises deployments.
REDMOND, Wash. — Sept. 9, 2010 — Microsoft Corp. (Nasdaq: “MSFT”) today announced a key milestone for Microsoft Dynamics CRM with the beta release of its next-generation product for cloud-based and on-premises deployments. The beta release marks the worldwide rollout of Microsoft Dynamics CRM Online service from Microsoft’s global datacenters, and it will be released to customers and hosting partners for on-premises deployment as Microsoft Dynamics CRM 2011.
The beta for the new Microsoft Dynamics CRM Online service will be available in eight languages and 36 markets, and the final version of the service will be available by the end of the year in 40 markets and 41 languages. The beta of Microsoft Dynamics CRM 2011 for on-premises and partner-hosted deployments will be available in all 40 markets in eight languages. Customers and partners can download or sign up for the beta today at to evaluate and start building solutions based on the new release.
“Microsoft Dynamics CRM has tremendous momentum around the world, and we’re glad to bring an exciting new wave of technology to our customers and partners,” said Brad Wilson, general manager of Microsoft Dynamics CRM. “Our new beta release for cloud-based and on-premises deployments allows customers and partners to try the product and see the benefits from the investments that we’ve been making.”

Microsoft Dynamics CRM 2011 delivers the Power of Productivity through familiar, connected and intelligent experiences for users inside and outside an organization. 
  • Familiar experiences through a next-generation native Microsoft Outlook client, Microsoft Office contextual CRM Ribbon, RoleTailored design and user personalization 
  • Intelligent experiences through guided process dialogs, inline data visualizations, performance and goal management, and real-time dashboards 
  • Connected experiences through cloud development, Windows Azure integration, contextual Microsoft SharePoint document repositories, teamwork and collaboration, and the Microsoft Dynamics Marketplace 

“As an on-demand business, we value the fast deployment, ease of use and rapid adoption that Microsoft Dynamics CRM 2011 delivers,” said Karen Watts, CEO of Corefino Services LLC. “The flexibility and productivity of Microsoft Dynamics CRM 2011 is a game-changer.”
Microsoft also announced that the Microsoft Dynamics Marketplace will enter beta later this month. At beta, this new online service will be available at no additional cost and will provide an easy way for partners to market and distribute solutions to Microsoft Dynamics customers, including a catalog with more than 700 applications and professional services. Customers will be able to access Microsoft Dynamics Marketplace directly from within Microsoft Dynamics CRM to search, filter and download applications, as well as directly connect with Microsoft partners. More information about Microsoft Dynamics Marketplace can be found at
“Microsoft Dynamics CRM 2011 is the true realization of customer relationship management — dynamic, open, uncompromising, extensible and fully integrated into the desktop — as both software and a service,” said Doug Zone, chief technology officer of MetraTech Corp. “When it is combined with the Microsoft Dynamics Marketplace, we will now be able to market and distribute our solutions to an even broader audience.”
The Microsoft Dynamics CRM 2011 beta is available in English, French, German, Hebrew, Italian, Japanese, Spanish and Chinese. The beta of Microsoft Dynamics CRM 2011 on-premises is available worldwide, and the beta of Microsoft Dynamics CRM Online is available in Austria, Australia, Brazil, Belgium, Canada, Colombia, Czech Republic, Chile, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Switzerland, the United Kingdom and the United States. 

Those who want to download the Microsoft Dynamics CRM 2011 beta or sign up for the Microsoft Dynamics CRM Online beta can do so at In addition, they can follow and engage with the Microsoft Dynamics CRM community at
For further information and to be kept informed of release dates, please contact me or go to our 2011 pages here.

Professional Services Software for Microsoft Dynamics CRM

We have recently been working with Assistance Software to look at providing their Assistance PSO solution in the UK.

Assistance PSO is a professional services solution which supports project, time and resource management.  The solution is extremely advanced in terms of functionality, but very user friendly as it is built using Microsoft tools and technology.  It also has pre-built integration with Microsoft Dynamics CRM to support the sales and marketing departments of professional services businesses, and is therefore a really good fit for Gap Consulting.  We love the time recording integration with Microsoft Outlook, which has to be a major advantage to any professional services business – we all hate timesheet systems!!

So, if you are an IT consultancy, management consulting, accountant, surveyor or anyone working with projects and billable hours, Assistance PSO would be a great solution for you…

Check out their timesheet management on youtube…
Home   |   About Us   |   Dynamics CRM   |   Solutions   |   Services   |   Contact Us   |   Technical Blog
Copyright 2011 Gap Consulting DotNetNuke Website by Cantarus