Gap Consulting News

Category: Microsoft Dynamics CRM

Microsoft Dynamics CRM

Financial and Professional Services Wins

We are pleased to announce key wins in financial and professional services in September.  Our new financial services customer will deploy approximately 200 seats of Microsoft Dynamics CRM on premise to consolidate and decommission many departmental applications, reducing costs whilst improving customer service, productivity and collaboration.  Our professional services addition will have 350 users of Microsoft Dynamics CRM Online integrated with their legal practice management solution, improving productivity and collaboration in a highly demanding environment.

Both of these clients align with Gap Consulting's focus on financial services and professional services organisations, and more recently, our progression in the legal sector.

New Consultant Appointments - May 2012

We are delighted to welcome Carl Gallagher, Ninad Belwalker and Vikrant Anchalkar to Gap Consulting. 

All come to us with extensive Microsoft Dynamics CRM project experience, which is absolutely vital to our customer base.  We will continue to expand over the coming months to establish one of the largest Microsoft Dynamics CRM practices in the UK.

Carl Gallagher is leading the definition of our Membership Manager for Microsoft Dynamics CRM solution which is coming soon to the Manager Suite.

Gap Sign ClickDimensions Partnership

Gap Consulting are pleased to announce a new partnership with ClickDimensions.  For customers who want to extend their marketing beyond the standard capabilities of Microsoft Dynamics CRM, ClickDimensions provide a compelling mix of email and web functionality that helps you to understand how your prospects behave.

ClickDimensions Email Marketing and Marketing Automation for Microsoft Dynamics CRM empowers marketers to generate and qualify high quality leads while providing sales the ability to prioritise the best leads and opportunities. Providing Email Marketing, Web Tracking, Lead Scoring, Social Discovery, Form Capture, Surveys, Landing Pages, Nurture Marketing, Subscription Management, Campaign Tracking and more, ClickDimensions allows businesses to discover who is interested in their products, quantify their level of interest and take the appropriate actions. 

Gold Certification in Customer Relationship Management awarded

We are delighted to have renewed our Microsoft Gold Competency in Customer Relationship Management. 

The criteria for this award have been upped in 2012, but Gap Consulting continue to invest in maintaining this status.  The Gold competency is given to Microsoft Partners who have larger groups of certified CRM consultants, strong customer references, customer satisfaction ratings and enhanced support offerings backed by Microsoft.

We'd like to say a big 'thank you' to all of our customers who participated in this process.

Welcome 2012!

2012 is already looking to be a very busy year for Gap Consulting and the Microsoft Dynamics CRM Partner Network.  The high level of interest in Microsoft Dynamics CRM in 2011 has led to an extremely busy Christmas and New Year period - completing existing projects and incepting new ones.

Interest in our HR Manager solution is steadily increasing so we are happily demoing throughout January.  We also have had many portal enquiries from those looking to display and manage CRM data on the web.  We are an Adxstudio ISV Partner so this is very much our specialism.

We are also continuing to grow and welcome Eralp Erakalin to our Microsoft Dynamics CRM practice.  Eralp joins us with extensive Microsoft Dynamics CRM solutions experience, so we are delighted to have him on board.

Gap Essential solutions gain in popularity

We are really pleased to see our Essential solutions for CRM 2011 highlighted in the Microsoft Marketplace and PinPoint.

If you would like to know more about our Essentials range please go to

Auto Summary Beta is complete!

The Beta for our Auto Summary for Microsoft Dynamics CRM 2011 solution is now complete.

Thank you to all our Beta testers who gave us great feedback during September 2011.  Auto Summary is now available as a licensed Microsoft Dynamics CRM 2011 solution for £199 plus VAT.  Please Contact Us via our website to purchase your licence.

New Consultant Appointments

Gap Consulting are pleased to welcome Ajay Challa and Neville Bowers to the team.  Both consultants have joined Gap with significant Microsoft Dynamics CRM project experience, so we are delighted to have them. Gap Consulting have one of the largest Microsoft Dynamics CRM practices in the UK, because we specialise.  If you are interested in joining our team, please get in touch.  

We are always looking for great CRM consultants who are committed to quality and successful implementations. Contact with your CV.  Agencies need not apply.

Looking for a Functional Architect

Are your skills those of an excellent Business Analyst with in-depth Microsoft Dynamics CRM product knowledge?  If so, please contact Gap Consulting as we are looking for a new Functional Architect.  You will be an adept communicator, and can confidently work with customers at all levels.  You already have a Microsoft Dynamics CRM project background and would like to join a growing and successful CRM Partner. 

Please contact for more information.

New Customer Win – The Carbon Trust

Gap Consulting are delighted to be working with the Carbon Trust for their pilot implementation of Microsoft Dynamics CRM.  The Carbon Trust are an organisation who provide specialist support to help business and the public sector boost business returns by cutting carbon emissions, saving energy and commercialising low carbon technologies.
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