Hi! I often get enquiries about the ins and outs of licensing for Microsoft Dynamics CRM. It's not a simple chat as there are so many options to take people through. So, for my Microsoft Dynamics CRM on premise customers, I tend to discuss Open licensing or potentially Open Value. Microsoft Dynamics CRM on Open licensing is an upfront software investment but it includes 2 years Software Assurance (to help keep your software current). Whether Open is right for the customer often depends on initial budget. I find that more compact Microsoft Dynamics CRM deployments...