With the introduction of Microsoft CRM 4.0 Rollup 11 the Microsoft CRM 4.0 Outlook buttons now appear on the ribbon (before Rollup 11 they appeared on the Office 2010 add-ins menu). Read the following extract from the Microsoft CRM 4.0 Rollup 11 KB article; “The Microsoft Dynamics CRM buttons are displayed on the Add-ins tab. You expect the buttons to be displayed on the Microsoft Dynamics CRM ribbon or on the Home tab in the Microsoft Dynamics CRM 4.0 client for Microsoft Office Outlook 2010.” Technorati Tags: Outlook Client,Office 2010,Ribbon
I recently got asked by a customer to change the colours of Service Cases based on their priority. P1 = Red, P2 = Yellow, and P3 = Green. Whilst there is no standard capability within Microsoft CRM to perform this on Case Lists or Case Form, there is a form script which can be added to the Form OnLoad() to perform the change. The colours are present within the picklist dropdown. Upon selecting a value the picklist colour is then maintained on the form view. The code required to make the above changes is as follows; // Get the picklist var picklist...
Microsoft released update rollup 11 on 4th June 2010 for Microsoft Dynamics CRM 4.0 (KB 981328). You can download it at the following location, http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=f84f2bfb-393d-4b90-bf1b-300a82ec6083 The KB article contains the installation instructions and list of fixes. http://support.microsoft.com/kb/981328 Tags: Updates, Rollup