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July 2009 Entries

SQL Server 2008 Charting Technology

Microsoft announced it would be using Dundas Charting Technology as the engine to render charts with the release of SQL Server 2008.  Dundas charting technology has been around for a number of years and is respected for its ability to help end users make decisions based on reviewing easy to use charts rather than raw data. Microsoft CRM users will benefit from this announcement as Microsoft CRM reports are delivered using Microsoft SQL Server Reporting Services technology, therefore all reports developed using Reporting Server 2008 will have access to the Dundas Charting Technology. See the following link for more information about the...

posted @ Friday, July 24, 2009 11:29 PM | Feedback (0) | Filed Under [ Business Intelligence ]

Invalid Email Address when Tracking Email

I’ve started to receive the following error whilst trying to manually track an email being sent to a customer. Screenshot of the error received in the application log. An error occurred while promoting a Microsoft CRM e-mail message.  Restart Microsoft Outlook and try again. HR=0x80040237. Context=. Function=CMailItemHelper::HrPromoteMailItemInCrm. Line=1668. It seems many other people have the same problem and that Microsoft have acknowledged it as a defect which was introduced through client rollup 4.  Apparently a workaround to the problem is to downgrade to rollup 3.  See other posts at the following link. Tags: Outlook Client, Rollup

posted @ Monday, July 20, 2009 10:31 PM | Feedback (0) | Filed Under [ Outlook Client ]

Microsoft CRM 4.0 Rollup 5 Available

Microsoft have recently released update rollup 5 for Microsoft Dynamics CRM 4.0 (KB 970141).  You can download it at the following location The KB article contains the installation instructions and list of fixes. Tags: Updates, Rollup

posted @ Friday, July 03, 2009 4:30 PM | Feedback (0) | Filed Under [ Rollup Updates ]