Enable collaboration and increase your productivity. A cloud-based CRM solution gives you flexible new ways to work – as well as the flexibility to change and scale on-demand.
read moreIntegrate Dynamics 365 Customer Engagement with the web, from self-service customer portals to a feature-rich content management system (CMS).
Don't take our word for it. See what our customers have to say about their successful projects with Gap Consulting and Microsoft Dynamics 365.
Everybody from Gap was a high quality resource and we really rate their knowledge and dedication.
What we delivered
Being a charity, every penny counts. We were impressed that Gap delivered on time and on budget.
What we delivered
We’ve missed opportunities because we didn’t have accessible knowledge. Gap’s solution should make us smarter as an organisation.
What we delivered
We’ve saved £92k to date in marketing costs, which has more than paid for the project work.
What we delivered
We love a CRM challenge.
And you'll love that we deliver everything you need to overcome yours.
From first steps to exciting new ideas.
Gap Consulting is the largest specialist CRM practice in the UK, bringing together expert consultants who are passionate about your success.
There's nothing more useful than shared knowledge from people who have worked with Microsoft Dynamics Customer Engagement 365 first-hand.
Whether it's your relationship or solution that's broken, we'll assess your project and transition your business to Gap Consulting. Every year we take on customers who are already working with Dynamics 365, and need CRM help.
If you're using an older platform like Iris, Goldmine, or Siebel - or a bespoke platform - there's every chance you're being left behind.
Speak to Gap Consulting about Microsoft Dynamics 365 Customer Engagement.
What we do.
We deliver CRM success. From new Dynamics 365 implementations to fresh ways of working.
A leading Microsoft Dynamics 365 Gold Partner.
Gap Consulting has been extending Dynamics 365 Customer Engagement into great customer xRM solutions since 1999. We know where to stay 'out of the box' and where to flex. What's your Dynamics 365?
We are delighted Microsoft acquired Adxstudio, because we've been building Adx portals since 2011. We like to share our portalfolio, so let's talk about your self-service needs.
If you want to upgrade to Dynamics 365 Customer Engagement, or need a new Partner, get in touch. At Gap Consulting, we want the long-term, quality customer relationships, as we know these are the most successful.
If you have a more complex, technical requirement to deliver, you need our specialists. Adept at designing and building systems integration and data migration packages, we'll put you in safe hands.
Services.
Your CRM Partner. From strategic advice to practical ongoing support.
Successful projects built on a proven methodology.
Let's talk about your business plan. We can align a strong Dynamics 365 Customer Engagement delivery to your business goals to ensure maximum benefit. The earlier we speak, the better.
Our Dynamics 365 practice is large, professionally qualified and bring the experience of hundreds of CRM initiatives to you. Waterfall, agile or hybrid model projects; deploy with Gap Consulting.
Sometimes projects and relationships falter. Whilst it's disappointing, the best action is to find the right Partner to put confidence back in place, and to relaunch your project. Speak to Gap Consulting today.
Gap Consulting's support team is worth shouting about! We have an onsite team of certified professionals who are working with our customers day in, day out and providing high service levels.
We know Dynamics 365 Customer Engagement. But we also work with you to understand the challenges your industry faces.
Financial Services
Close relationships are central to financial services, but there's also a need to address complex risk and compliance issues.
Not-for-Profit
Charities and not-for-profit organisations are constantly juggling. They balance costs with an increasingly complex, multi-channel presence and significant social pressures.
Public Sector
From government to education and healthcare, the public sector is under increasing pressure to reduce costs while improving services.
Professional Services
In professional services, there's nothing more important than relationships.
Founded
1999
Gap Consulting is founded in 1999.
Siebel
2000
Siebel Consulting Partner, leading with CRM solutions.
Microsoft
2001
Achieved Microsoft Certified Partner Status.
Next big thing
2004
Considering the 'next big thing'.
Dynamics
2005
Gold Certified
2007
Recognised for our commitment to Microsoft Dynamics CRM.
Adxstudio
2011
Standardised on Adxstudio Portals, achieving Adxstudio ISV status.
Presidents
2014
Recognised with the Microsoft Dynamics Presidents Club Award.
ISO Certified
2014
Achieved ISO27001 and ISO9001 accreditation meeting rigorous standards.
G-Cloud
2015
Joined the G-Cloud Framework.
Partnership
2015
Cloud Gold
2015
The 1st UK partner to be awarded the Microsoft Cloud CRM Gold Competency.
Dynamics
2016
Dynamics 365 launches in the UK.
Dynamics 365
2017
Customer Engagement becomes the new home of CRM.