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Upgrades Microsoft Dynamics CRM 3.0 customers with valid Microsoft Software Assurance are entitled to upgraded software, so they are eligible to use Microsoft Dynamics CRM 4.0. You will require a Partner such as Gap Consulting to carry out the upgrade, and this can be done in as little as 4 days, allowing time to test run your upgrade a number of times in a test environment. If you would like to know more about upgrading, please Contact Us. Gap Consulting have carried out many version 3.0 to 4.0 upgrades during 2008. How do I know if my Microsoft Software Assurance is valid? When you buy Microsoft Dynamics CRM, you generally buy 2 years Software Assurance as part of the licence price. Software Assurance has many benefits including elearning, access to CustomerSource, Microsoft's home use program and software upgrades. After 2 years, your Microsoft Partner will contact you to renew this optional cover for a further 2 years, thus protecting your IT investment and allowing you to keep it current. Your Microsoft Partner will be able to tell you if your Software Assurance is still valid, but if you are not able to contact them, please contact Gap Consulting and we will check for you. What is available in Microsoft Dynamics CRM 4.0? Please go to our resources pages to find more information on version 4.0. Support Gap Consulting have a dedicated Support team based at our Head Office. Whilst we always offer a comprehensive Support Contract to customers who have used our Consultancy Services, we also come across businesses who want to consider moving their support arrangements from an existing Partner. Gap Consulting Support covers the following:
If you would like to review a copy of Gap Consulting's Microsoft Dynamics CRM Support Contract, please call +44 (0)1606 353180 or Contact Us. If you are interested in Microsoft Dynamics CRM or have a question for the Team, please Contact Us.
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