We’re CRM specialists… we’ve been doing it since 1999!
Gap Consulting started life as a Siebel Consulting partner and this gave us the foundation to build our reputation as a Customer Relationship Management consulting specialist. The development of Microsoft’s CRM solution was hugely significant in the CRM marketplace; for Gap Consulting it meant a strategic shift in 2005 as we began to refocused our people and services on Microsoft Dynamics CRM.
We now have a wealth of Microsoft Dynamics CRM experience and a large practice of experienced Microsoft professionals; this is reflected in our status as a Microsoft Gold Customer Relationship Manager partner. We are extremely proud of this certification, which is Microsoft’s endorsement of our experience and capability to deliver quality Microsoft Dynamics CRM solutions.
We offer a complete set of Microsoft Dynamics CRM services; from requirements analysis and design, custom development, systems integration and data migration, to customer support through our dedicated service desk. And of course, we really understand the key elements of a successful CRM project.
At Gap Consulting we take real pride in what we do and how we do it. We maintain our high standards through our professional, Microsoft-certified sales, functional and technical consultants, and we measure ourselves on our ability to provide strong customer references to potential customers. Enduring customer relationships are vital to us; we listen to our customers, embrace their ideas and look to use our skills and experience in flexible engagement models which suit customer projects.
Our work has taken us across a very broad range of industries and customers.
We’ve used our experience of service-oriented verticals to create our Manager Suite of Microsoft Dynamics CRM 2011 solutions for Events, HR, IT Service Management and Training. We’ve also launched our range of Microsoft Dynamics CRM 2011 Essentials in the Microsoft Dynamics CRM Marketplace which deliver rapid, essential enhancements for customers and developers.
“This is an exciting period for Gap Consulting. Our strategic vision is to be recognised as the leading provider of online portal solutions for Microsoft Dynamics CRM, and overall the platform gives us an unparalleled opportunity to deliver real value to our customers through the quality and expertise of our core services.”
Andy Dudley, Managing Director, Gap Consulting
